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Insurance Coverage Q&A: Product Liability Errors and Omissions

Questions whether coverage under a Printers E&O policy will cover box replacements in a situation where the original boxes were not packed according to industry standards.

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Our client manufactured packaging to industry standards for frozen meat products. The client sold the packaging for frozen food products to be stored horizontally. Their customer then packed the packaging with products outside of the industry standards and sold the products to a third party. The client placed fresh meat in the packaging and sold the product for storage vertically. Excess moisture went to the bottom and seeped out.

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